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TERMS AND CONDITIONS OF SALE

1. No complaint will be accepted 8 days after delivery. The goods that are the subject of a complaint must remain at our disposal for inspection; they will be deemed to have been accepted by the customer if they are no longer recognizable or have already been processed.

2. Our invoices are payable by bank transfer to BE15 7390 2206 0730, for our regular customers we accept payment within 30 days net. Bills of exchange accepted or not accepted, issued for payment, do not entail novation or departure from the jurisdictional clause and place of payment.

3. In case of disputes, only the Court and the Peace Court in Ghent are competent.

4. In the event of non-payment on the due date, the amounts due will bear a fixed interest rate of 15% without any prior notice. The simple determination of unpaid amounts due at the end of the month authorizes us to draw a bill of exchange against the debtor, even if the buyer excludes this provision in his purchase conditions.

5. If an invoice remains unpaid on the due date without the buyer being able to give any valid reason for its refusal or postponement, an indemnity or an increase will be added to the invoice amount, in addition to the interest for the postponement and any protest and presentation costs. of 15% with a minimum of €25 for loss of trading capital. It may be combined with the legal interest.

6. The invoiced goods remain our property until full payment of the invoice.

7. The goods travel at the buyer's own risk, even with free delivery. We do not take back or exchange material that has left our warehouses. Any shipment that is not addressed to us carriage paid will be refused by our receiving service, except with prior written agreement.

8. All orders for goods will only be executed according to our possibilities, without any guarantee of the delivery time. We will make every effort to execute this as quickly as possible, but no order may be destroyed for that reason, unless the order form expressly states a fixed date with our agreement. Even in that case, strike and exclusion of suppliers or special weather conditions are considered as force majeure which excludes our responsibility and cancels all delivery times. Any other stated delivery time is the ordinary expression of a wish.

9. All correspondence should be addressed to the registered office of the Company.

11. Our prices are always subject to revision and subject to exchange rate fluctuations in commodity prices and foreign currencies.

12. Any invoice under 62 € is automatically increased with a lump sum of 12.5 € for administration costs.

13. These general terms and conditions of sale only remain valid despite other conflicting purchase conditions of our customers.

14. Unless otherwise agreed in writing, our invoices are payable net within 30 days.

15. Delivery free of charge for any order over 300 €.

Terms and Conditions - Sudl

Index:

Article 1 - Definitions

Article 2 - Identity of the entrepreneur

Article 3 - Applicability

Article 4 - The offer

Article 5 - The agreement

Article 6 - Right of withdrawal

Article 7 - Obligations of the consumer during the reflection period

Article 8 - Exercise of the right of withdrawal by the consumer and costs thereof

Article 9 - Obligations of the entrepreneur in the event of withdrawal

Article 10 - Exclusion right of withdrawal

Article 11 - The price

Article 12 - Compliance and extra guarantee

Article 13 - Delivery and execution

Article 14 - Duration transactions: duration, cancellation and extension

Article 15 - Payment

Article 16 - Complaints procedure

Article 17 - Disputes

Article 18 - Additional or different provisions

Article 19 - Liability

Article 20 - Privacy Policy

Article 1 - Definitions

In these terms and conditions, the following definitions apply:

  1. Additional agreement: an agreement whereby the consumer acquires products, digital content and/or services in connection with a distance contract and these goods and/or services are provided by the entrepreneur or by a third party on the basis of an agreement between that third party and the entrepreneur;

  2. Reflection period: the period within which the consumer can make use of his right of withdrawal;

  3. Consumer: the natural person, the legal person or the partnership that has entered into an agreement with the entrepreneur in connection with the provision of services and/or goods by the entrepreneur, or the performance of any other performance.

  4. Day: calendar day;

  5. Duration agreement: an agreement that extends to the regular delivery of goods, services and/or digital content during a certain period;

  6. Durable data carrier: any tool - including e-mail - that enables the consumer or entrepreneur to store information that is personally addressed to him in a way that future consultation or use during a period that is tailored to the purpose for which the information is intended, and which allows unaltered reproduction of the stored information;

  7. Right of withdrawal: the consumer's option to cancel the distance contract within the cooling-off period;

  8. Entrepreneur: the natural or legal person who offers products and/or services to consumers at a distance;

  9. Distance contract: an agreement concluded between the entrepreneur and the consumer in the context of an organized system for distance selling of products and/or services, whereby exclusive or joint use is made up to and including the conclusion of the agreement. one or more remote communication techniques;

  10. Model withdrawal form: the European model withdrawal form included in Appendix I of these terms and conditions. Annex I does not have to be made available if the consumer has no right of withdrawal with regard to his order;

  11. Technique for distance communication: means that can be used for concluding an agreement, without the consumer and entrepreneur having to meet in the same room at the same time.

Article 2 - Identity of the entrepreneur

Kim Jolie BV

Lielareweg 6 9890 Gavere

Phone: 0494/800.958

VAT: BE 0761.481.969

mail: info@sudl.eu

Article 3 - Applicability

  1. These general terms and conditions apply to every offer from the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer.

  2. Before the distance contract is concluded, the text of these general terms and conditions is made available to the consumer. If this is not reasonably possible, the entrepreneur will indicate, before the distance contract is concluded, how the general terms and conditions can be viewed at the entrepreneur and that they will be sent free of charge as soon as possible at the request of the consumer.

  3. If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that the consumer can can be stored in a simple way on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be consulted electronically and that they will be sent free of charge at the request of the consumer electronically or otherwise.

  4. In the event that specific product or service conditions also apply in addition to these general terms and conditions, the second and third paragraphs apply mutatis mutandis and the consumer can always invoke the applicable provision that is most favorable to him in the event of conflicting conditions. .

Article 4 - The offer

  1. If an offer has a limited period of validity or is subject to conditions, this will be explicitly stated in the offer.

  2. The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. If the entrepreneur uses images, these are a true representation of the products and services offered. Obvious mistakes or errors in the offer are not binding on the entrepreneur.

  3. Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer.

Article 5 - The agreement

  1. Subject to the provisions of paragraph 4, the agreement is concluded at the moment of acceptance by the consumer of the offer and the fulfillment of the associated conditions.

  2. If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can dissolve the agreement.

  1. Within legal frameworks, the entrepreneur can inform himself whether the consumer can meet his payment obligations, as well as about all those facts and factors that are important for a responsible conclusion of the distance contract. If, on the basis of this investigation, the entrepreneur has good reasons not to enter into the agreement, he is entitled to refuse an order or request with reasons, or to attach special conditions to the execution.

  2. At the latest upon delivery of the product or service to the consumer, the entrepreneur will send the following information, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier:

  3. the visiting address of the establishment of the entrepreneur where the consumer can go with complaints;

  4. the conditions under which and the manner in which the consumer can make use of the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;

  5. the information about warranties and existing after-sales service;

  6. the price including all taxes of the product, service; to the extent applicable, the costs of delivery; and the method of payment, delivery or performance of the distance contract;

  7. the requirements for terminating the agreement if the agreement has a duration of more than one year or is of indefinite duration;

  8. if the consumer has a right of withdrawal, the model withdrawal form.

  9. In the case of a long-term transaction, the provision in the previous paragraph only applies to the first delivery.

Article 6 - Right of withdrawal

For products:

  1. The consumer can dissolve an agreement with regard to the purchase of a product during a reflection period of at least 14 days without stating reasons. The entrepreneur may ask the consumer for the reason for withdrawal, but not oblige him to state his reason(s).

  2. The reflection period referred to in paragraph 1 starts on the day after the consumer, or a third party designated in advance by the consumer, who is not the carrier, has received the product, or:


  1. if the consumer has ordered several products in the same order: the day on which the consumer, or a third party designated by him, has received the last product. The entrepreneur may, provided he has clearly informed the consumer about this prior to the ordering process, refuse an order for several products with different delivery times.

  2. if the delivery of a product consists of several shipments or parts: the day on which the consumer, or a third party designated by him, has received the last shipment or the last part;

  1. in the case of agreements for regular delivery of products during a certain period: the day on which the consumer, or a third party designated by him, has received the first product.

Extended cooling-off period for products, services that are not delivered on a material medium in the event of not informing about the right of withdrawal:

  1. If the entrepreneur has not provided the consumer with the legally required information about the right of withdrawal or the model withdrawal form, the reflection period will expire twelve months after the end of the original reflection period determined in accordance with the previous paragraphs of this article.

  2. If the entrepreneur has provided the consumer with the information referred to in the previous paragraph within twelve months after the commencement date of the original cooling-off period, the cooling-off period will expire 14 days after the day on which the consumer received that information.

Article 7 - Obligations of the consumer during the reflection period

  1. During the cooling-off period, the consumer will handle the product and the packaging with care. He will only unpack or use the product to the extent necessary to determine the nature, characteristics and functioning of the product. The basic principle here is that the consumer may only handle and inspect the product as he would be allowed to do in a store.

  2. The consumer is only liable for depreciation of the product that is the result of a way of handling the product that goes beyond what is permitted in paragraph 1.

  3. The consumer is not liable for depreciation of the product if the entrepreneur has not provided him with all legally required information about the right of withdrawal before or at the conclusion of the agreement.

Article 8 - Exercise of the right of withdrawal by the consumer and costs thereof

  1. If the consumer makes use of his right of withdrawal, he will report this to the entrepreneur within the cooling-off period by means of the model withdrawal form or in another unambiguous manner.

  2. As soon as possible, but within 14 days from the day following the notification referred to in paragraph 1, the consumer returns the product or hands it over to (an authorized representative of) the entrepreneur. This is not necessary if the entrepreneur has offered to collect the product himself. The consumer has in any case observed the return period if he returns the product before the reflection period has expired.

  3. The consumer returns the product with all accessories supplied, if reasonably possible in its original condition and packaging, and in accordance with the reasonable and clear instructions provided by the entrepreneur.

  4. The risk and the burden of proof for the correct and timely exercise of the right of withdrawal lies with the consumer.

  5. The consumer bears the direct costs of returning the product. If the entrepreneur has not reported that the consumer has to bear these costs or if the entrepreneur indicates that he will bear the costs himself, the consumer does not have to bear the costs for return.

Article 9 - Obligations of the entrepreneur in the event of withdrawal

  1. If the entrepreneur makes the notification of withdrawal by the consumer possible electronically, he will immediately send a confirmation of receipt after receiving this notification.

  2. The entrepreneur will reimburse all payments made by the consumer, including any delivery costs charged by the entrepreneur for the returned product, without delay but within 14 days following the day on which the consumer notifies him of the withdrawal. Unless the entrepreneur offers to collect the product himself, he may wait with repayment until he has received the product or until the consumer demonstrates that he has returned the product, whichever is earlier.

  3. The entrepreneur uses the same payment method that the consumer has used for reimbursement, unless the consumer agrees to a different method. The refund is free of charge for the consumer.

  4. If the consumer has opted for a more expensive method of delivery than the cheapest standard delivery, the entrepreneur does not have to reimburse the additional costs for the more expensive method.

Article 10 - Exclusion right of withdrawal

The entrepreneur can exclude the following products and services from the right of withdrawal, but only if the entrepreneur has clearly stated this in the offer, at least in time for the conclusion of the agreement:

  1. Products or services whose price is subject to fluctuations in the financial market over which the entrepreneur has no influence and which may occur within the withdrawal period;

  2. Agreements concluded during a public auction. A public auction is understood to mean a sales method in which products, digital content and/or services are offered by the entrepreneur to the consumer who is personally present or who is given the opportunity to be personally present at the auction, under the direction of an auctioneer, and where the successful bidder is obliged to purchase the products, digital content and/or services;

  3. Service agreements, after full performance of the service, but only if:

  4. the execution has started with the express prior consent of the consumer; and

  5. the consumer has declared that he will lose his right of withdrawal as soon as the entrepreneur has fully performed the agreement;

  6. Package travel as referred to in Section 7:500 of the Dutch Civil Code and passenger transport agreements;

  7. Service agreements for the provision of accommodation, if a specific date or period of performance is provided for in the agreement and other than for residential purposes, freight transport, car rental services and catering;

  8. Agreements relating to leisure activities, if the agreement provides for a specific date or period for its implementation;

  9. Products manufactured to consumer specifications, which are not prefabricated and which are manufactured on the basis of an individual choice or decision of the consumer, or which are clearly intended for a specific person;

  10. Products that spoil quickly or have a limited shelf life;

  11. Sealed products that are not suitable for return for reasons of health protection or hygiene and of which the seal has been broken after delivery;

  12. Products that are irrevocably mixed with other products after delivery by their nature;

  13. Alcoholic drinks, the price of which has been agreed upon at the conclusion of the agreement, but the delivery of which can only take place after 30 days, and the actual value of which depends on fluctuations in the market over which the entrepreneur has no influence;

  14. Sealed audio, video recordings and computer software, the seal of which has been broken after delivery;

  15. Newspapers, periodicals or magazines, with the exception of subscriptions thereto;

  16. The supply of digital content other than on a tangible medium, but only if:

  17. the execution has started with the express prior consent of the consumer; and

  18. the consumer has declared that he loses his right of withdrawal.

Article 11 - The price

  1. During the period of validity stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes as a result of changes in VAT rates.

  2. Contrary to the previous paragraph, the entrepreneur can offer products or services whose prices are subject to fluctuations in the financial market and over which the entrepreneur has no influence, with variable prices. This dependence on fluctuations and the fact that any prices quoted are target prices are stated in the offer.

  3. Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of statutory regulations or provisions.

  4. Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has stipulated this and:

a. they are the result of statutory regulations or provisions; or

b. the consumer has the authority to cancel the agreement with effect from the day on which the price increase takes effect.

  1. The prices stated in the offer of products or services are exclusive of VAT.

Article 12 - Compliance with the agreement and extra guarantee

  1. The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the legal provisions existing on the date of the conclusion of the agreement and /or government regulations. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.

  2. An extra guarantee provided by the entrepreneur, his supplier, manufacturer or importer never limits the legal rights and claims that the consumer can assert against the entrepreneur under the agreement if the entrepreneur has failed to fulfill his part of the agreement.

  3. An extra guarantee is understood to mean any commitment by the entrepreneur, his supplier, importer or producer in which he grants the consumer certain rights or claims that go beyond what is legally required in the event that he has failed to fulfill his part of the agreement. .

Article 13 - Delivery and execution

  1. The entrepreneur will take the greatest possible care when receiving and executing orders for products and when assessing applications for the provision of services.

  2. The place of delivery is the address that the consumer has made known to the entrepreneur.

  3. With due observance of what is stated in article 4 of these general terms and conditions, the entrepreneur will execute accepted orders expeditiously but at the latest within 30 days, unless a different delivery period has been agreed. If the delivery is delayed, or if an order cannot or only partially be executed, the consumer will be notified of this no later than 30 days after he has placed the order. In that case, the consumer has the right to dissolve the agreement without costs.

  4. After dissolution in accordance with the previous paragraph, the entrepreneur will immediately refund the amount that the consumer has paid.

  5. The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a representative designated in advance and made known to the entrepreneur, unless expressly agreed otherwise.

Article 14 - Duration transactions: duration, cancellation and extension

Cancellation:

  1. The consumer can terminate an agreement that has been entered into for an indefinite period and that extends to the regular delivery of products or services, with due observance of the agreed cancellation rules and a notice period of no more than one month.

  2. The consumer can terminate an agreement that has been entered into for a definite period and which extends to the regular delivery of products or services, at any time towards the end of the definite term, with due observance of the agreed cancellation rules and a notice period of no more than one month.

  3. The consumer can conclude the agreements referred to in the previous paragraphs:

- cancel at any time and are not limited to cancellation at a specific time or in a specific period;

- at least cancel in the same way as they entered into by him;

- always cancel with the same notice period as the entrepreneur has stipulated for himself.

Extension:

  1. An agreement that has been entered into for a definite period and which extends to the regular delivery of products or services may not be tacitly extended or renewed for a definite period.


Article 15 - Payment

  1. Insofar as not provided otherwise in the agreement or additional terms and conditions, the amounts owed by the consumer must be paid within 14 days after the start of the cooling-off period, or in the absence of a cooling-off period within 14 days after the conclusion of the agreement. In the case of an agreement to provide a service, this period starts on the day after the consumer has received confirmation of the agreement.

  2. When selling products to consumers, the consumer may never be obliged in general terms and conditions to pay more than 50% in advance, unless this has been laid down in an agreement. When advance payment is stipulated, the consumer cannot assert any rights with regard to the execution of the relevant order or service(s) before the stipulated advance payment has been made.

  3. The consumer has the obligation to immediately report inaccuracies in the payment details provided or stated to the entrepreneur.

  4. If the consumer does not meet his payment obligation(s) in time, after he has been informed by the entrepreneur of the late payment and the entrepreneur has granted the consumer a period of 14 days to still meet his payment obligations, after the If payment is not made within this 14-day period, the statutory interest will be owed on the amount still owed and the entrepreneur is entitled to charge the extrajudicial collection costs incurred by him. These collection costs amount to a maximum of: 15% on outstanding amounts up to € 2,500; 10% on the next € 2,500 and 5% on the next € 5,000 with a minimum of € 40, =. The entrepreneur can deviate from the stated amounts and percentages in favor of the consumer.

Article 16 - Complaints procedure

  1. The entrepreneur has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure.

  2. Complaints about the implementation of the agreement must be submitted fully and clearly described to the entrepreneur within a reasonable time after the consumer has discovered the defects.

  3. Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will answer within the period of 14 days with a notification of receipt and an indication when the consumer can expect a more detailed answer.

  4. The consumer must give the entrepreneur at least 4 weeks to resolve the complaint in mutual consultation. After this term, a dispute arises that is subject to the dispute settlement procedure.

Article 17 - Disputes

  1. Only Belgian law applies to agreements between the entrepreneur and the consumer to which these general terms and conditions apply.

Article 18 - Additional or different provisions

Additional provisions or provisions that deviate from these general terms and conditions must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier.

Article 19 liability

1. The entrepreneur is liable for damage caused by a defect in his product.

A product becomes defective when the product does not provide the safety that one is entitled to expect, taking into account all circumstances, in particular:

  • the presentation of the product;

  • the normal or reasonably foreseeable use of the product according to the manual;

  • the time when the product was put into circulation.

The product may not be regarded as defective solely because a better product has subsequently been put into circulation.

"Putting into circulation" is understood to mean the first act showing the intention of the producer to give the product the purpose it gives to that product by transferring it to third parties or by using it for the benefit of the latter.

A product is understood to mean any movable movable property, even if it forms part of another movable or immovable property, or if it has become immovable by purpose.

For the purposes of this Act, "producer" means the manufacturer of an end product, the manufacturer of a part of an end product, the manufacturer or producer of a raw material, as well as anyone who presents himself as a manufacturer or producer by his name, his mark or other identifying mark on the product.



2. Proof of the damage, of the defect and of the causal link between the defect and the damage must be provided by the injured party.

3. The entrepreneur is liable, unless he proves:

  • that he has not put the product into circulation;

  • that, in view of the circumstances, it is plausible that the defect that caused the damage did not exist at the time when he put the product into circulation, or that the defect arose later;

  • that the product has not been manufactured by the producer for sale or for any other form of distribution for an economic purpose, nor has it been manufactured or distributed in the course of his profession;

  • that the defect is due to the fact that the product complies with mandatory government regulations;

  • whereas the state of scientific and technical knowledge at the time when he put the product into circulation made it impossible to detect the existence of the defect;

  • that, in the case of the producer of a part or the producer of a raw material, the defect is due to the design of the product of which the part or the raw material forms a part, or to the instructions given by the producer of that product. provided.

4. If several persons are liable for the same damage, each of them is jointly and severally liable, without prejudice to the right of recourse.

5. The producer may be excluded or limited if the damage is caused by a defect in the product or by the fault of the victim or of a person for whom the victim is responsible.

6. The entrepreneur is not liable for damage to other products that are used in combination with a product produced by the entrepreneur.

Article 20 - privacy policy

General

This privacy policy applies from January 1, 2021 and is based on the entrepreneur, with registered office at 9890 Gavere, Lielareweg 6, registered in the Crossroads Bank for Enterprises under number 0761.481.969

The entrepreneur makes a lot of effort to protect (personal) data. During your contact with The entrepreneur, you may share personal information of yourself, affiliated employees or business partners with us, so that we can identify you as an individual, employee of a company, ... (such as names, e-mail address, address and telephone number ). This is "personal data".

By using the site, entering into an agreement or by providing us with your personal data on our services or when you order a product, you accept the practices described in this Privacy Statement.

The processing of personal data

The entrepreneur as Controller

The personal data is always processed with due observance of the principles of privacy legislation and the General Data Protection Regulation, being the European Regulation 2016/679 of 27 April 2016 on the protection of personal data. The personal data are processed in a lawful, fair and transparent manner and this for a specific and explicit purpose: including logistics services and customer service in this regard.

The data processing is limited to what is useful and the retention period of the personal data is limited to as long as necessary with regard to the realization of the purposes of the processing.

The personal data is secured in an appropriate manner by means of appropriate technical and organizational measures; The entrepreneur processes your personal data, among others for the following purposes:

  • Customer management and customer service, possibly via platform with acceptance of terms of use;

  • Provide information about our professional and social activities, or any other similar subject that may concern you;

  • To be able to contact you if this is necessary to be able to carry out our services;

  • For the further execution of agreements;

  • To inform you about changes to our services and platforms;

  • To deliver goods and services to you and optimisation/evaluation of the latter;

  • Handling your payment;

  • To comply with legal obligations;

  • When the legitimate interest of the company so requires, but this is always clear to the data subject;

You guarantee that the information you provide is correct and complete.

The entrepreneur will only provide the personal data to processors or affiliated companies if this is necessary for the execution of our agreement with you or to comply with a legal obligation or if the legitimate interest of the company requires this and this is compatible with the purpose of processing and this is done in a proportionate manner. You can request information about this from your contact person at the company. The entrepreneur opts for partners who can guarantee the same level of security and confidentiality of your personal data.

Other data is collected by automated means by "cookies" and other systems/applications that collect information. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit the website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferred settings.

The entrepreneur as Processor

With regard to the processing of any personal data of the Customer, in certain cases the Customer may have the role of “Controller” and The entrepreneur the role of “Processor”, as described in the EU General Data Protection Regulation (EU 2016/679). The personal data of the customer/professional partner is limited to any personal data specified in the orders or personal data communicated in the context of evaluations, repairs or in the context of our services.

The entrepreneur will process this personal data according to the instructions of the customer and/or in accordance with the provision of the services from the agreement between the entrepreneur and the customer, or as required by law, regulatory authority or competent authority. In the latter case, the entrepreneur will inform the customer in advance as far as possible, unless the relevant law, regulatory body or competent authority prohibits this.

The customer accepts that he is the primary responsible for the processing of Personal Data and follows the processing of The Entrepreneur in a proper and correct manner. The entrepreneur will, taking into account the nature of the processing and the information available to him, assist the customer as much as possible in complying with the obligations under Articles 32 to 36 GDPR. The customer will reimburse all these assistance services.

  • Assistance regarding the security of the processing (Article 32 GDPR).

  • Assistance regarding data breach (Articles 33 and 34 GDPR) – The entrepreneur informs the customer without undue delay as soon as he becomes aware of a Personal Data breach.

  • Assistance with a Privacy Impact Assessment (Articles 35 and 36 GDPR) - When a type of processing poses a high risk to the rights and freedoms of natural persons, the customer carries out an assessment before the processing of the effect of the intended processing activities on the protection of personal data in accordance with Articles 35 and 36 GDPR.

Upon termination of this Agreement, The Entrepreneur will immediately return or destroy the Personal Data and/or existing copies, if so requested by the Customer, insofar as this is reasonably possible. The entrepreneur will confirm that it has done so (unless a relevant law or authority requires the entrepreneur to keep a copy of the Personal Data). To be clear, nothing in this point obliges The Entrepreneur to destroy copies of data that it holds in its own name as Controller.

The entrepreneur will only provide the personal data to processors or affiliated companies if this is necessary for the execution of our agreement with you or to comply with a legal obligation or if the legitimate interest of the company requires this and this is compatible with the purpose of processing and this is done in a proportionate manner. You can request information about this from your contact person at the company. The entrepreneur opts for partners who can guarantee the same level of security and confidentiality of your personal data.

Rights of the data subject

If you want to consult, transfer, change, correct, limit or delete your data, you can send an e-mail free of charge, provided proof by copy of your identity card, to the e-mail address info@sudl.eu. You can also object to the processing of personal data or if you wish to terminate communication in this way and in the same way. The data will be adapted or deleted as far as possible and according to technical possibilities. Your request will be processed as soon as possible. Your request will be met as much as possible, unless this is not possible due to the interest of the company or a legal obligation. In the event of a data breach that threatens to infringe your rights and the protection of your personal data, the supervisory authority will be informed and you, as a data subject, will be informed if there is a high risk to your rights and freedoms of natural persons. .

Security and confidentiality

The entrepreneur has developed security measures, which are adapted on a technical and organizational level, to prevent the destruction, loss, falsification, modification, unauthorized access or the accidental notification to third parties of personal data collected on the website, as well as any other unauthorized processing of this data. Under no circumstances can the entrepreneur be held liable for any direct or indirect damage resulting from incorrect or unlawful use by a third party of the personal data. All data is always treated confidentially.

If you have the impression that your data is not properly secured or there are indications of misuse, please contact info@sudl.eu

Privacy policy
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